COVID-19 Re-start Plan

Introduction

On 23 March 2020, the First Minister of Scotland, Nicola Sturgeon, introduced a lockdown. The effect of this was to stop public gatherings of more than two people, in order to flatten the curve of COVID-19 spread and protect the NHS.

Edinburgh Photography Workshop always operates in a safe manner and therefore cancelled all face-to-face workshops. On 21 May 2020, the Scottish Government issued ‘COVID-19: Framework for Decision Making – Scotland’s route map through and out of the crisis’. This document gives practical examples of what people, organisations and businesses can expect to see change over time. The route map covers changes in the key areas of; Seeing family and friends; Getting around; Schools and childcare settings; Working or running a business; Shopping, eating out and drinking; Sport, culture and leisure; Community and public services; Gatherings and occasions; Health and Social Care. Within the roadmap, a number of phases are detailed, which rely on certain factors being met to transition through the stages out of the crisis.

We have used the route map to identify the measures that we believe ensures the safety of our customers when re-starting workshops.  The approach we have taken is to identify the four areas of the route map that affect the running of our workshops. These are Getting around; Working or running a business; Shopping, eating out and drinking; Gatherings and Occasions. We have then identified changes that can be made in order to comply with the advice provided by the Government. At the date of publishing, we are still in lockdown and so it has not been possible to test the measures that are detailed in this presentation. As workshops re-start, we will gain feedback from customers to ensure that they feel safe and then make further changes if they are required. We will also publish the results of feedback received to ensure that we are totally transparent.

We hope that you feel confident that we are doing our best to deliver a safe and enjoyable experience.

 

Rich Dyson, owner of Edinburgh Photography Workshop

Update 19 June 2020

Additional advice has been provided by Visit Scotland in a document called Getting Tourism Ready which has been reviewed. Our responses to each checklist item have been added below the Scottish Government Roadmap

 

COVID-19 Scottish Government Policy and Responses – Getting Around

Phase

Policy

Response Summary

Lockdown

Stay at home with essential travel only, staying in local area.

Active travel including walking and cycling in local area for daily exercise.

Public transport operating with limited service and capacity with physical distancing.

Passengers recommended to wear face coverings, only to travel for essential purposes and to avoid busy routes/periods.

Unable to run workshops

Phase 1

Consistent with the re-opening of workplaces set out in this phase, where home working is not possible businesses and organisations are encouraged to manage travel demand through staggered start times and flexible working patterns.

Permitted to travel short distances for outdoor leisure and exercise but advice to stay within a short distance of your local community (broadly within 5 miles) and travel by walk, wheel and cycle where possible.

International border health measures are introduced.

Workshops available to individuals within 5 miles of Edinburgh

Phase 2

Consistent with the re-opening of workplaces set out in this phase, where home working is not possible businesses and organisations are encouraged to manage travel demand through staggered start times and flexible working patterns.

People are permitted to drive locally for leisure purposes.

Public transport operating increased services but capacity still significantly limited to allow for physical distancing. Travel at peak times discouraged as far as possible.

May be geographical differences depending on circumstances.

Workshops available to individuals within 5 miles of Edinburgh

Set start time outside of peak hours

Phase 3

Can drive beyond local area for leisure and exercise purposes.

Public transport operating full services but capacity still significantly limited to allow for physical distancing. Travel at peak times discouraged as far as possible.

May be geographical differences depending on circumstances.

Workshops available for all regardless of location

Set start time outside of peak hours

Phase 4

Public transport operating full service.

Physical distancing may remain in place.

Workshops available for all regardless of location

COVID-19 Scottish Government Policy and Responses – Working or running a business

Phase

Policy

Response Summary

Lockdown

Closure of non-essential workplaces.

Social distancing requirements for essential businesses.

Remote working is the default position.

Unable to run workshops

Phase 1

Remote working remains the default position for those who can.

For those workplaces that are re-opening, employers should encourage staggered start times and flexible working.

Non-essential outdoor workplaces with physical distancing resume once relevant guidance agreed.

Construction – Phases 0-2 of industry restart plan can be implemented. Industry to consult government before progressing to phase 2.

Preparing for the safe re-opening of the housing market.

Workplaces resuming in later phases can undertake preparatory work on physical distancing and hygiene measures.

- Physical distancing during the workshop using face covering, gloves and anti-bacterial gels at all times.

Demonstration of additional concepts during workshop delivered by iPad at distance.

Unable to operate Landscape & Seascape Workshop.

Phase 2

Remote working remains the default position for those who can.

Non-essential indoor non-office-based workplaces resume once relevant guidance agreed – including factories & warehouses, lab & research facilities – to re-open with physical distancing.

Construction sector to implement remaining stages of phased return.

Relaxation of restrictions on housing moves.

- Physical distancing during the workshop using face covering, gloves and anti-bacterial gels at all times.

Demonstration of additional concepts during workshop delivered by iPad at distance.

Unable to operate Landscape & Seascape Workshop

Phase 3

Remote working remains the default position for those who can.

Non-essential indoor office workplaces can open, once relevant guidance agreed, including contact centres with physical distancing.

- Physical distancing during the workshop using face covering, gloves and anti-bacterial gels at all times.

Demonstration of additional concepts during workshop delivered by iPad at distance.

Landscape & Seascape Workshop availability commences using hired vehicles that allow social distancing. Minimum group size will need to be introduced to make viable. Option of self-drive option will be offered for smaller groups.

Phase 4

Remote and flexible working remains encouraged.

All workplaces open with improved hygiene and in line with public health advice.

- Re-start of all workshops in line with improved public health advice.

COVID-19 Scottish Government Policy and Responses – Shopping, eating and drinking out

Phase

Policy

Response Summary

Lockdown

Shopping for necessities, with distancing measures.

Closure of non-essential retail, libraries and some indoor public spaces.

Closure and restriction of businesses selling food or drink.

Closure of outdoor markets.

Unable to run workshops

Phase 1

Gradual re-opening of drive through food outlets.

Garden centres and plant nurseries can re-open with physical distancing. Associated cafes should not re-open at this stage except for takeaway.

- Start and end sessions of Switch to Manual workshop carried out using Zoom meeting the night before and night of workshop

Phase 2

Previously closed small retail units can re-open with physical distancing.

Outdoor markets with physical distancing, hygiene measures and controls on numbers of people within market.

Pubs and restaurants can open outdoor spaces with physical distancing and increased hygiene routines.

- Consider use of outdoor seating areas to deliver start and end sessions of Switch to Manual. If unavailable then continue with Zoom sessions

Phase 3

Larger retail can re-open with physical distancing.

Pubs and restaurants can open in indoor spaces with physical distancing and increased hygiene routines.

Personal retail services including hairdressers open (with distancing and hygiene).

- Re-commence indoor sessions at start and end of Switch to Manual workshop subject to availability of Cold Town House and Holyrood 9A

Phase 4

All open with improved public health advice.

Shop local still encouraged.

- Re-start of all workshops in line with improved public health advice

COVID-19 Scottish Government Policy and Responses – Gatherings and occasions

Phase

Policy

Response Summary

Lockdown

No public gatherings of more than two people.

No mass gatherings.

Funerals take place with limited number of attendees.

Unable to run workshops

Phase 1

No public gatherings permitted except for meetings of two households, outdoors and with physical distancing.

- Switch to Manual sessions only run on a one to one basis

Phase 2

Registration offices open for high priority tasks.

Places of worship open for private prayer under physical distancing rules and hygiene safeguards.

Allow marriages and civil partnerships and other types of ceremonies to take place with minimal number of attendees.

- Switch to Manual sessions only run on a one to one basis

Phase 3

People can meet in extended groups subject to physical distancing.

Places of worship open to extended groups subject to physical distancing and hygiene safeguards.

Relaxation of restrictions to attendance at funerals, marriages and civil partnerships beyond “close family”.

- Re-introduction of group sessions with physical distancing measures in place

Phase 4

Mass gatherings resume in line with public health advice.

All ceremonies can take place, with improved hygiene and other precautions.

- Re-start of all workshops in line with improved public health advice

How workshops will operate in each phase

Phase

Switch to Manual

Landscape and Seascape

Night Photography

Private tours

Lockdown

No workshop available

No workshop available

No workshop available

No workshop available

Phase 1

Booking is only available to people who live within 5 miles of Edinburgh

Booking is only available as a one to one session (or from same household group)

Start and end sessions will be delivered by Zoom. Start session on the night prior to workshop at 7pm. End session on the evening of the workshop at 5pm.

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Any elements delivered during the walk-around will be through iPad rather than touching cameras

No workshop available

Booking is only available to people who live within 5 miles of Edinburgh

Booking is only available as a one to one session (or from same household group)

End sessions delivered by Zoom. End session on the evening after the workshop at 9pm

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Any elements delivered during the walk-around will be through iPad rather than touching cameras

Booking is only available to people who live within 5 miles of Edinburgh

Booking is only available as a one to one session (or from same household group)

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Workshops can only take place within 5 miles of Edinburgh

Phase 2

Booking is only available to people who live within 5 miles of Edinburgh

Booking is only available as a one to one session (or from same household group)

Start and end sessions will be delivered by Zoom. Start session on the night prior to workshop at 7pm. End session on the evening of the workshop at 5pm

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Any elements delivered during the walk-around will be through iPad rather than touching cameras

No workshop available

Booking is only available to people who live within 5 miles of Edinburgh

Booking is only available as a one to one session (or from same household group)

End sessions delivered by Zoom. End session on the evening after the workshop at 9pm

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Any elements delivered during the walk-around will be through iPad rather than touching cameras

Booking is only available to people who live within 5 miles of Edinburgh

Booking is only available as a one to one session (or from same household group)

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Workshops can only take place within 5 miles of Edinburgh

Phase 3

Booking is available to groups

If venues can accommodate, start and end sessions will be delivered at outdoor seating. If not possible then start and end sessions will be delivered by Zoom. Start session on the night prior to workshop at 7pm. End session on the evening of the workshop at 5pm

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Any elements delivered during the walk-around will be through iPad rather than touching cameras

Booking is available to groups with a minimum booking of 4 people (refund or re-book option if minimum number not reached)

Vehicle will allow physical distancing

Post-workshop Zoom session to deliver Lightroom and Photoshop elements of the workshop

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place where possible

Booking is available to groups

If venues can accommodate, start and end sessions will be delivered at outdoor seating. If not possible then end session will be delivered by Zoom. End session on the evening after the workshop at 9pm

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place

Any elements delivered during the walk-around will be through iPad rather than touching cameras

Booking is available to groups

Workshops can take place anywhere (subject to accommodation availability if needed)

Vehicle (if needed) will allow physical distancing

Post-workshop Zoom session to deliver Lightroom and Photoshop elements of the workshop

Face mask, gloves and anti-bacterial gels will be used at all times during the workshop

Physical distancing measures will be in place where possible

Phase 4

Workshops run with applicable public health measures in place

Workshops run with applicable public health measures in place

Workshops run with applicable public health measures in place

Workshops run with applicable public health measures in place

 

Get Tourism Ready – Checklist for micro – small tourism businesses preparing to re-open

Action

Response

Must complete and implement full risk assessment in consultation with employees, where there are more than five present.

Risk assessment has been carried out on the Scottish Government Road Map document and necessary actions have been taken to mitigate risks

Physical distancing: signage and markings

Use tape or paint to mark two metre distances on floors to help people comply with physical distancing regulations, bearing in mind that some people may find these measures more difficult to adhere to than others e.g. those with sight loss, autism, learning disabilities, dementia, or other communication or mobility needs.

Not applicable as we do not have business premises

Signage should be used to communicate key health and safety, such as hygiene, physical distancing and that there is no unintended impacts on people with disabilities or caring responsibilities. Messages should be clear and easy to understand.

Not applicable as we do not have business premises

Consider using physical distance two metre floor markings for other common areas such as reception desks, waiting areas, toilets, kitchens, showers, lockers, changing rooms and smoking shelters - and in any other areas where queues may typically form.

Not applicable as we do not have business premises

Physical distancing: capacity

Limit the number of customers at one time.

During phases 1 and 2 we have restricted the number of people attending workshops to one or multiple members of the same household

Decide upon the number of customers that can reasonably follow two metre physical distancing within the premises. Take into account likely pinch points and busy areas and then implement relevant measures, such as spacing of tables and chairs, and sufficient safe passing places.

We have reviewed the route for the workshop to ensure that we can provide two meter physical distancing at all times

Physical distancing: staff and customer

If your premises has more than one access point, introduce a one-way system at entry and exit points if possible.

Not applicable as we do not have business premises

Review layouts to let employees work further apart from each other where possible.

Not applicable as we do not have business premises

Take measures to reduce risk, including order points or collection zones. Identify high risk areas which may also be pinch-points. For example, bar areas, entrances or stairs where close physical contact is likely and/or obstructions force close physical contact.

Not applicable as we do not have business premises

Consider appropriate measures to ensure non-counter based services are conducted safely within physical distance guidance, such as room service, bar and table service.

Not applicable as we do not have business premises

If your business involves non-assisted activities, such as boat or equipment hire, consider appropriate measures to ensure customers are able to use the service safely and in accordance with physical distancing and hygiene rules.

Not applicable as we do not have business premises

Physical distancing: queue management

Check for new traffic and street management plans from local authorities, and consider adjustments that might be required to your own queue management system. Think outside the normal trading environment to implement innovative measures such as numbering systems, and changed opening hours to manage queues. Take all reasonable measures to ensure that there is physical distancing within queuing systems.

Not applicable as we do not have business premises

Communicate with nearby businesses to manage shared queueing areas where outside space is limited or not available. If assistance in this matter is required contact your local authority for advice.

Not applicable as we do not have business premises

Physical distancing: adapting services

Plan layouts accordingly within the physical distancing requirements

Not applicable as we do not have business premises

Face to face/physical contact services which currently cannot maintain two metre physical distancing cannot be offered while restrictions remain in place. Where physical proximity or contact is necessary and cannot be avoided appropriate measures should be considered as part of the risk assessment i. e. use of screens. This does not prohibit goods being sold but relates to the nature of the customer interaction.

Not applicable as we have ensured that the workshop can be carried out with physical distancing in place

If variations to operating plans are necessary consider whether changes to licenses are required i. e. occasional or major changes – and contact your local licensing board

Not applicable as we do not have business premises

Hygiene

Customers should be encouraged to use contactless or cashless payment where possible.

It is only possible to book our workshops online using either credit card, bank transfer or pre-paid gift card

Consider other ways to reduce communal hand contact surfaces.

Not applicable as we do not have business premises

Use signage, tannoy announcements and any other relevant communication tools to remind customers to maintain hygiene standards. i. e. hand washing and coughing etiquette.

Not applicable as we do not have business premises

Self-service/buffet type services for food and drink carry a high risk where serving equipment would be handled and used by multiple people. It’s not possible to offer such services at this time. Consider options for pre-packed goods for over-counter sale

Not applicable as we do not have business premises

Toilets – due to the likely contained space of toilet facilities careful consideration must be given to how these can be used safely and within guidance. Ensure you have checked and are following the guidance provided for safe use of toilet facilities when it is made available.

Not applicable as we do not have business premises

Cleaning

Work areas, staff rooms, canteens and equipment should be cleaned frequently between uses. A cleaning schedule should be designed and staff trained to implement the schedule.

Not applicable as we do not have business premises

Frequent touch points should be identified and disinfected regularly including all objects and surfaces that are touched regularly such as door handles or staff handheld devices. Adequate disposal arrangements should be made available for any additional waste created.

Not applicable as we do not have business premises

Workspaces should be kept clear and all waste should be removed. All personal belongings must be removed from work areas at the end of a shift, i. e. water bottles, mugs, stationery etc.

Not applicable as we do not have business premises

Set clear use and cleaning guidance for toilets to ensure they are kept clean.

Not applicable as we do not have business premises

Consider whether you can provide additional waste facilities and more frequent rubbish collection.

Not applicable as we do not have business premises

Other methods of reducing transmission

Use screens to create a physical barrier between people, for example at till points/reception and service desks.

We have implemented the use of face coverings during the workshop and provide advice to clients to consider the use of face coverings

Provide a nearby supply of hand sanitiser for employees to use when boarding vehicles or handling deliveries when handwashing is not practical and ensure staff have access to and are able to regularly wash their hands. Provide hand sanitiser if hand washing is not practical.

We will have a supply of hand sanitiser with us during the workshop

Increase ventilation where possible and were it is safe to do so. i. e. do not keep fire safety doors open.

Not applicable as we do not have business premises

Communications: staff and customer support

Make your risk assessment available to staff and customers and keep under regular review (for businesses with five or more staff).

Our risk assessment and policies have been made available online at https://edinburghphotographyworkshop.com/covid-19-re-start-plan/

Provide written or verbal communication of the latest guidelines to both staff and customers inside and outside the premises.

We will provide current advice at the start of each workshop

You should take reasonable steps to ensure that people with disabilities are informed about new procedures, and are able to access facilities, i. e. handwashing facilities at wheelchair height, verbal direction for those unable to see floor markings or signage etc.

Not applicable as we do not have business premises

Staff safety: additional measures

Use remote working tools to avoid in-person meetings.

Not applicable as we do not have employees

Stagger break times and make use of outdoor space for breaks where possible.

Not applicable as we do not have employees

Be clear on what actions you must take if you encounter an incidence, or suspected incidence, of COVID-19 in your premises, whether in staff or customers.

If we suspect an incidence of COVID then we will suspend workshops immediately and contact NHS Inform at https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19/test-trace-and-isolate/coronavirus-covid-19-testing
If requested, we will provide contact details for anyone who has attended a workshop during the required period

Use a consistent pairing or grouping system where employees work on shifts together.

Not applicable as we do not have employees

Consider contingency and risk plans for future events i.e. if circumstances require the re-imposition of lockdown measures or customer behaviour results in breakdown of physical distancing requirements.

Our risk assessment identifies the actions that should be taken through all phases including lockdown. Our cancellation policy will allow re-booking to a later date if cancellation has been made due to COVID

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